General Information

Dining

The Café is located on the first floor directly behind the main elevators. We offer an extensive menu including full hot meals, light-fare, beverages and desserts. Hours of operation: 

Monday-Friday:

  • Breakfast: 6:30 a.m. to 10 a.m.
  • Lunch: 11 a.m. to 2:30 p.m.

Gift Shop

Branches Cafe and Gift Shop is located on the first floor, across from the chapel. We offer specialty hot beverages, along with a variety of hot and cold meals, light-fare, and desserts. To reach the Gift Shop call, 410-350-3501. Visit Branches online to learn more about the gifts that are available. Hours of operation:

Monday-Sunday:

  • 6:30 a.m. until 7 p.m.

Visiting Hours

Hospital visiting hours are 7 a.m. to 9 p.m. daily. Find more information here.

Voucher-Free Wi-Fi Internet Access

Patients and visitors no longer need a voucher to log onto Wi-Fi at MedStar Harbor Hospital. Instead, individuals can simply select “MedStarGuest” as their Wi-Fi resource under Settings and connect by accepting the Acceptable Use Policy.  We are pleased to provide this voucher-free Wi-Fi access to give patients and visitors convenient and secure access to connect with family and friends during their time at the Hospital.

Directions for accessing Wi-Fi at MedStar Harbor.

Cell Phones

Please avoid cell phone use in the lobby.

Chapel and Pastoral Services

Patients and families seeking a quiet place for prayer and solace are encouraged to use the hospital’s chapel located off of the hospital lobby. If you would like pastoral care, ask your nurse to contact the hospital’s on-call clergy.

ATM

A Bank of America ATM is located on the first floor next to the chapel. 

Hand Washing

To prevent the spread of organisms that can make you or a loved one sick, all of our healthcare providers practice good hand hygiene. Good hand hygiene is the number one way to protect our patients. All inpatient rooms have an alcohol hand rub so healthcare providers can perform hand hygiene before and after every patient contact. We encourage family and visitors to use our alcohol hand rub as a quick alternative to hand washing before and after they visit their loved one. Remember, it is okay to ask your healthcare provider if they have performed hand hygiene.

Parking

Free parking for patients and visitors is available on the upper north and south parking lots. The upper north patient parking lot is accessible from Cherry Hill Road. The parking lot is adjacent to the Emergency department entrance and Gruehn Building. Handicapped spaces are available for easy and quick access. Parking for patient and visitor overflow is located on the upper south parking lot. This lot is accessible from Reedbird Avenue.

Smoking Policy

MedStar Harbor Hospital is a tobacco-free campus.

Protective Services

We cannot assume responsibility for personal items, so please leave valuables such as jewelry and credit cards at home. If you come to the hospital with any valuable personal belongings:

  • Send valuables home with a family member, or;
  • Have your nurse contact the unit's patient care coordinator during regular business hours to have your valuables placed in a safe in the cashier's office. Contact Protective Services after regular business hours.
  • To contact the Protective Services department, call 410-350-3333, 24 hours a day, 7 days a week.

Vending Machines

Vending machines are located on the ground floor near the Café, the first floor by the Emergency department, in the Women and Infants' Center, Same Day Surgery waiting area and in the ICU waiting area.